IT Monday, Mar 31, 2008 Sponsor ARE YOUR BUSINESS AND IT STAFFS PREPARING FOR WORLD WAR THREE? How can you bring business and IT together without and without fisticuffs in the lunchroom? The answer might be business process management (BPM). This IT Strategy Guide explores the real world implications of BPM. Learn how real enterprises use BPM, and the lessons that early adopters have learned. Table Of Contents: * Another take on opening PCs, or not * In-flight broadband imminent * Getting some process going * The wisdom of herds * Selling a more open environment to management * Sun's moves in the SMB space * Running an effective meeting * HP's security plans right on track Other Resources: WHITE PAPER Are Your Encryption Levels as Secure as You Think? -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- ANOTHER TAKE ON OPENING PCS, OR NOT Another correspondent weighs in on the debate - Bob Dear Bob ... I'm not sure that workers downloading "stuff" on their PCs is really the place that innovation should come from. The reward that something might happen there of value is far out weighed by the risk the corporation faces of being out of compliance or having unauthorized or inappropriate software on company owned PCs. And there is no way to really quantify the risk of "catching a virus" on the back of a downloaded executable. That being said there should be a process to initiate approval for test software, down loads, etc. that can be pretty simple and not a ... More of this blog at: 08-03-31 IN-FLIGHT BROADBAND IMMINENT Many people have a fear of flying -- not a fear of the actual flight (or its lack of success), but a fear of being disconnected from the skein of communications that we now have ubiquitously on the ground. Fear begone! We're about to enter a new age of business travel, in which our ground-based devices work as effectively above 10,000 feet in the air as at ground level. More of this article at: 08-03-31 GETTING SOME PROCESS GOING Dear Bob ... We work with a software vendor whose app we host. They are small (20-ish employees), we have to cover a lot of customers and pretty close to 24/7. We are, unfortunately, their largest install, certainly larger than they designed for. There have been scaling problems. My problem is in figuring out how to get us past the "cowboy" software support process. When I started in IT in the early 90's I worked for ATT in New Jersey so I found all about software quality Bell Labs style. And worked in electronics before that and got the Deming et al background. I even was a Fagan Inspection facilitator. We counted ... More of this blog at: 08-03-31 Sponsor ARE YOUR BUSINESS AND IT STAFFS PREPARING FOR WORLD WAR THREE? How can you bring business and IT together without and without fisticuffs in the lunchroom? The answer might be business process management (BPM). This IT Strategy Guide explores the real world implications of BPM. Learn how real enterprises use BPM, and the lessons that early adopters have learned. THE WISDOM OF HERDS In evaluating technologies, it can often be a struggle to compare competing products. When done diligently, you will probably use a product comparison matrix with weighted scoring. By the way, allow yourself many weeks to collect and evaluate all of the data. And if other people are involved, then also expect lots of meeting to argue pros and cons. And if you also want to do a test drive, there's more time gone. And you haven't built a darned thing yet! There is another way, but unfortunately it is not always available to us. This other way is:- "What do other people choose?". Why spend time evaluating and/or testing a ... More of this blog at: 08-03-31 SELLING A MORE OPEN ENVIRONMENT TO MANAGEMENT Dear Bob ... I actually agree with your position [on opening up PCs, see for example "The feasibility of unlocked desktops," Keep the Joint Running, 3/24/2008] and I try to advocate policies that only "punish the guilty", but this is a very hard sell in the boardroom. Directors will not make decisions based on what my gut says is the right policy. They also make it very painful to explain this position whenever something goes south and the bad apple employee floats to the top. So, I'm looking for a way to sell an "open use" culture to the board without completely leaving my pants down around my ankles. I ... More of this blog at: 08-03-31 SUN'S MOVES IN THE SMB SPACE Late last week I had an interesting conversation with Christine Buery of Sun Microsystems. Christine is heading up the new Sun initiatives in the SMB market, and we talked about a number of things that should interest IT folks in certain parts of SMB-land. It starts with how Sun views the SMB market, and ends with how the company is moving product to smaller organizations. One of the things that interests me whenever I talk to a vendor is exactly how they define "SMB". Christine's answer was one I've heard often, but with a twist: She said that SMB, in Sun's language, is a company with fewer than ... More of this blog at: 08-03-31 RUNNING AN EFFECTIVE MEETING Dear Bob ... I need some meeting tools, to keep order, steer content on point and so on. I find that often, meetings up here take on a life of their own and the moderator cannot take them back without banging on the table. Also, my boss is very articulate. In the last two tech meetings which he asked me to setup, I wrote concise invitations, and attendees came prepared to get work done. Fortunately or unfortunately, he took control of the meeting. In the end, he acknowledged his commandeering of the meetings, said there was a lot accomplished, and thanked me for setting them up. Nevertheless, I felt unprepared as a moderator in ... More of this blog at: 08-03-31 HP'S SECURITY PLANS RIGHT ON TRACK IT industry giant HP is experiencing marked growth of its security business less than one year after re-launching a number of its products and services under its Secure Advantage brand, company executives claim. More of this article at: 08-03-31 Sponsor ARE YOUR BUSINESS AND IT STAFFS PREPARING FOR WORLD WAR THREE? How can you bring business and IT together without and without fisticuffs in the lunchroom? The answer might be business process management (BPM). This IT Strategy Guide explores the real world implications of BPM. Learn how real enterprises use BPM, and the lessons that early adopters have learned. DAILY NEWS, DELIVERED TO YOUR COMPUTER, MP3 PLAYER OR CELL PHONE The InfoWorld Daily podcast provides readers with news and features that shape the world of enterprise IT. Tom Sullivan reports on the leading news and events that shape the today's IT community. To advertise, contact ARTICLES If you do not wish to continue to receive this article, go to: Contact Customer Service at: To view InfoWorld's privacy policy, visit: Copyright (C) 2007 InfoWorld Media Group. 501 Second St., San Francisco, CA 94107

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