NETWORK WORLD DAILY NEWS AM ALERT 03/25/08 By Michael Cooney Government auditors recently issued a report critical of the way the Federal Communications Commission handled some of the 454,000 complaints it received between 2003 and 2006, saying the agency needs to improve how it tracks and responds to consumer, safety and service complaints. But the Government Accountability Office report also detailed the types of complaints it deals with on a daily basis: the FCC's Top 10 complaint list. Perhaps not surprisingly, the largest number of complaints alleged violations of the Telephone Consumer Protection Act (TCPA), including violations of the do-not-call list request and telemarketing during prohibited hours.Read full story This article is sponsored by PostPath Get Affordable, Feature-Rich E-Mail Download this whitepaper, "Building Fortune-100 Class Messaging on an SMB Budget," to learn how you can give your company's e-mail system a boost. Discover how you can have a fault tolerant e-mail system with large mailboxes, Web 2.0 webmail and Blackberry support without going over budget. Download this whitepaper now. Executive Guide: The automated network Learn the latest on automation technology that makes the self-managed network a reality in this Executive Guide. The report includes a compilation of the best of Network World news, analysis and user case study articles on this very topic. Learn what the leading vendors are doing to meet your automation needs. Download this Executive Guide now. RELATED EDITORIAL LINKS How security-savvy are you? Quiz yourself to see how capable you are of turning your company into a 'security first' enterprise. Been audited lately? Blame the IRS' data warehouse As April 15 looms and tax season starts entering its frenzied home stretch, individuals and corporate accountants contemplating their tax return may find themselves wondering just how much they can, let us say, fudge... The Planet to offer IPv6 hosting services Web hosting vendor The Planet plans to offer in late 2008 commercial transit services that support IPv6, a upgrade to the Internet's main communications protocol. VMware focusing on higher tolerance for hardware failure VMware plans to improve virtual infrastructure through technologies such as high availability, automatic restart, better tolerance and masking of hardware failure, and site disaster recovery, the company's chief... IBM's top 5 predictions for unified communications IBM's predictions for unified communications include a greater emphasis on instant messaging in business and the disappearance of desktop computers and phones. Google suggests safe harbor for wireless mics Google has asked the U.S. Federal Communications Commission to carve out a set of off-limits channels for proposed wireless devices that could operate in unused television spectrum bands, in hopes that the proposal will... Sunbelt branches into antivirus Sunbelt Software is preparing to release a new desktop security product that combines antivirus and antispyware protection through a combination of signature, behavior and heuristics detection methods. Sun aims lasers to boost computer performance In an attempt to improve computer performance, Sun is working on technology to let chips communicate using lasers instead of electricity, in what would be a break from conventional computer design. LIVE CHAT TODAY Cisco Networking Simplified with Neil Anderson Live chat today from 2 p.m. - 3 p.m. EST. Neil Anderson is co-author of the best selling book series, Cisco Networking Simplified. When not writing books, he is the Director of Enterprise Systems Engineering with Cisco Systems. He has more than 20 years of broad experience in communications systems, including public telephone, mobile phone, and IP networks. Neil will be available to answer your questions about network design, wireless networking, VoIP, and video-over-IP systems. Attend this chat and have a chance to win one of 10 free copies of Cisco Networking Simplified (published January, 2008). Must be present to win. BLOGS Buzzblog: 10 Minute Mail is more than it may Seam What made the debut of 10 Minute Mail most interesting in late 2006 was Devon Hillard's motivation for developing the service: He wanted to hone his coding chops on what was for him a brand new language, Seam. Fifteen months later, 10 Minute Mail is getting 70,000 hits a day and growing. Today on Cisco Subnet Cisco updates its employee blogging policy - are Cisco workers now muffled? Cisco beats rivals in 10G switch test scores - but is the high cost of Catalysts justified?NEW FROM OUR BLOGGERS: Brad Reese hears from a Vyatta VP who says: Cisco stockholders should be screaming bloody murder. How was your day honey? Michael Morris , a network architect and team lead walks us through his typical work day. Mark Lewis details how to configure an L2TPv3 Ethernet pseudowire. An insurance broker for Hannaford gives Jamey Heary an insider view on data theft insurance. Larry Chaffin asks what was Microsoft thinking when it agreed to work with Cisco on WAAS. Today on Microsoft Subnet Microsoft buys Komoku , maker of rootkit detection products; Microsoft hotel - some say its not good for geeks; Microsoft kills its $59 fee and gives free support for Vista SP1. RATE CISCO PRESS BOOKS Cisco Subnet's Top 20 Cisco Press books: How do you rate them? Since we launched Cisco Subnet at the beginning of last year, we've been regularly posting exclusive chapters from new and classic Cisco Press books on our site (see our library here ). We've compiled the top 20 most-read Cisco Press book chapters as accessed by our readers over the year. What did you think of the book/chapter? Was it helpful in your job/career? Give your ratings for the top 20 books/chapters here . MARCH GIVEAWAYS This month's giveaways from Microsoft Subnet and Cisco Subnet Microsoft Subnetis giving away a free training course worth up to $2,500 courtesy of New Horizons; your choice of cool gadgets courtesy of Global Knowledge; and 15 copies of the book Guide to Office 2007 Servers".Cisco Subnetis giving away to one lucky reader free access to Cisco training partner Tech 2000's CCNA Lab Simulator. Cisco Subnet also has 15 copies of the Cisco Press book "Cisco Networking Simplified, 2nd Edition" up for grabs. Go here for the entry instructions for all the competitions. TOP STORIES | MOST DUGG STORIES 1. Test: 10 Gig access switches 2. IRS' data warehouse to blame for audit 3. Microsoft warns of new Word attack 4. Vista SP1: Threat or menace? 5. IBM's top 5 predictions for UC 6. Hyper-V leaves Linux out in the cold 7. Intel stretches Wi-Fi to cover 60 miles 8. First look at Firefox beta 9. Feds to award flood of telecom deals 10. Outsourcing security is controversial 11. QUOTES OF THE WEEK: Notable quotes from the week MOST-READ TEST: 10 Gig access switches: Not just packet pushers anymore This article is sponsored by PostPath Get Affordable, Feature-Rich E-Mail Download this whitepaper, "Building Fortune-100 Class Messaging on an SMB Budget," to learn how you can give your company's e-mail system a boost. Discover how you can have a fault tolerant e-mail system with large mailboxes, Web 2.0 webmail and Blackberry support without going over budget. Download this whitepaper now. ARCHIVE LINKS Breaking daily news BONUS FEATURE 90% of IT Managers are leaving their company at risk for a DNS ATTACK. Get the tools and resources you need to keep your DNS healthy and secure. Run aDNSreport on your domain today - 56 critical tests run in 8 seconds. to learn more. 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